Shipping policy
PROCESSING
Orders are dispatched within 24 hours of payment on business days. Orders placed
on weekends or public holidays are dispatched the next business day.
DELIVERY TIMES
Estimated delivery is 5 to 14 business days from dispatch. Delivery times are
estimates and are not guaranteed.
WHERE WE SHIP FROM
Our products ship directly from our fulfilment partner's warehouse in China.
COST
$4.99 flat rate. Free on orders over $40.
DELAYS
If we cannot dispatch your order within the time stated above, we will email you
with a revised date and the option to cancel for a full refund.
INCORRECT ADDRESSES
Please check your delivery address at checkout. We cannot redirect a parcel once
it has been dispatched. If a parcel is returned to us as undeliverable because of
an incorrect address, we will refund the item cost but not the shipping.